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Technical FAQ

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As Thunderbolt3 storage installed with Areca RAID card connecting to Apple Mac (M1/M2 chip), after M1/M2 chip and Thunderbolt 3 storage power on, the Mac will crash and will result in endless reboot loop, what can I do to resolve the issue?

Related to Areca’s RAID card models: ARC-1226 and ARC-1883.
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Is NS722TB3 compatible with YoYotta LTFS software?

Yes, Netstor NS372TB3(NS722TB3) has been tested and approved with the Yoyotta LTFS software.

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Do I need to add both LTO drives at the same time?

You can just add the LTO drive to NS722TB3 one by one when you need; can even add different generation of LTO-7 or LTO-8, or different bran .... details


What's the difference between Thunderbolt 3 and Thunderbolt 4?

Thunderbolt 4 is just the combination of Thunderbolt 3 and USB 4. When a user uses a Thunderbolt 3 device, he can connect the Thunderbolt 3 .... details


SOP for how to install macOS driver on Apple M1 Mac for NS372TB3
  1. Go to the following Netstor site to download the latest macOS driver fo .... details

How to do extra power connection for ARC-1883ix-16 / ARC-1883ix-24 RAID card?

The Areca ARC-1883ix RAID card requires extra power for work. Within the box of ARC-1883ix card, it supplies with one piece of PCI-E 6-pin .... details


Can I connect my NA460C storage to a Thunderbolt 2 computer via Thunderbolt 2 to Thunderbolt 3 adapter for work?

No, when the NA460C storage is connected to a Thunderbolt 2 computer via the TB2-to-TB3 adapter, the computer won’t work with the NA4 .... details